Procedure to file a Complaint
Step 1.) Email through registered email Id to designated complaint email id: complaint@laresalgotech.com
Step 2.) In email kindly mentioned few details related to your complaint
- Client Id or Code
- Department where you want to complaint
- Brief detail of your complaint
- Attach supporting document
Step 3.) Complaint status will be providing to you on your registered email within 24 hours against your complaint.
Step 4.) You can check your complaint status after 24 hours on your registered email id.
Step 5.) If you not satisfy with resolution provided by concern department you can escalate complaint to higher authority.
Complaint escalation matrix:
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with
- NSE (Exchange) at https://investorhelpline.nseindia.com/NICEPLUS/
- BSE (Exchange) at https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx
- MCX at https://www.mcxindia.com/Investor-Services
- NSDL (Depository) at https://www.epass.nsdl.com/complaints/websitecomplaints.aspx
- SEBI at https://scores.sebi.gov.in/
Please quote your Service Ticket/Complaint Ref No. while raising your compliant at SEBI SCORES/Exchange/ Depository portal.
Filing of complaints on SEBI SCORES - Easy & Quick (https://www.scores.sebi.gov.in/)
A. Register on SCORES portal
B. Mandatory details for filing complaints on SCORES: i.e. Name, Pan, Address, Mobile Number, Email ID
C. Benefits:
i. Effective communication
